Accessibility Statement

ChelseyJean Australia

At ChelseyJean Australia, we are committed to making our website accessible to everyone, including people with disabilities. We strive to ensure digital accessibility in accordance with recognised standards and best practices.

Website Accessibility Standards

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard where practical, and progressively improve accessibility across the site.

These guidelines help ensure that users with visual, auditory, cognitive, or motor disabilities can access and interact with our content.

As part of this commitment, we work on:

  • Clear and logical structure: descriptive headings and content organisation.
  • Text alternatives: meaningful alternative text for images.
  • Keyboard navigation: ability to navigate the site without a mouse.
  • Readable text: sufficient contrast between text and background.
  • Accessible forms: labels and instructions for form controls.
  • Screen reader compatibility: ARIA roles and attributes used appropriately.
  • Mobile accessibility: support for zoom and responsive layouts.

Ongoing Accessibility Efforts

We regularly audit the site using both automated tools and manual testing to identify and address accessibility issues. We also review accessibility whenever we make significant updates or add new content.

This process includes:

  • Regular scanning with accessibility tools
  • Manual checks for keyboard navigation
  • Review of new page templates and components
  • Training for content editors on accessible best practices

Third-Party Content & Limitations

While we aim for full accessibility, some elements on the site (such as third-party plugins and embedded content) might not yet fully conform to WCAG 2.1 AA standards.

We are committed to working with vendors and updating components over time to improve accessibility.

Feedback & Contact

We welcome feedback on the accessibility of our website. If you encounter accessibility barriers, please let us know:

Email: support@chelseyjean.com
Phone: 1 800 2 26627

Please include details about the specific issue you experienced, the web page involved and your preferred contact method. We aim to respond within 5 business days.

Accessibility Compliance Review

This statement was last reviewed on: FEB 2026
It may be updated periodically to reflect ongoing improvements and regulatory changes.

Formal Complaints

If you are not satisfied with our response, you may wish to contact relevant consumer or disability advocacy bodies in Australia for further assistance.