PRODUCT TERMS & WARRANTY

These warranty and product terms apply to the CJ&CO Circulate Compression System, Harmonising Mat, and RejuvaNest Pod. Each product has its own warranty conditions and registration process.

PRODUCT TERMS
RejuvaNest Pod

Warranty and Refund Terms October 2025

1. Introduction

This document sets out the terms and conditions of the product warranty and refund policy for the RejuvaNest Pod, sold by CJ+CO Australia (CJLQ Enterprises Pty Ltd - ABN 56 640 718 501)

Please keep this document together with your proof of purchase for future reference.
This warranty is provided in addition to your rights and remedies under the Australian Consumer Law (ACL) and, for products sold in New Zealand, the Consumer Guarantees Act 1993 (CGA).

2. Definitions

(a) ACL - Schedule 2 to the Competition and Consumer Act 2010 (Cth).(b) Product - any CJ+CO RejuvaNest Pod sold in Australia or New Zealand.(c) CJ+CO Australia - CJLQ Enterprises Pty Ltd ABN 56 640 718 501, Capalaba QLD 4157 Australia.(d) Authorised Service Centre (ASC) - repairer or distributor approved in writing by CJ+CO Australia.(e) Warranty Period - twelve (12) months from the shipment date of purchase.(f) You / Your - the original purchaser for personal, professional, or commercial use (not for resale).

3. Application

This warranty applies only to new RejuvaNest Pods purchased from CJ+CO Australia.It is in addition to, and does not exclude, restrict, or modify, any other rights or remedies under applicable law, including the non-excludable consumer guarantees.Commercial and professional users (e.g. clinics, spas, gyms, recovery centres) are covered under the same 12-month warranty period, subject to these terms.

Commercial & Clinic Requirement:
A clean towel or single-use protective barrier MUST be placed between the body and the Mat surface for every session. Failure to follow barrier protection requirements may void warranty claims relating to contamination, sweat soak, oil absorption or material deterioration.

4. Warranty Coverage

During the Warranty Period, CJ+CO Australia will repair or replace (at its discretion) any part found defective due to faulty materials or workmanship.
Refurbished parts may be used. Replaced parts become the property of CJ+CO Australia.
Light globes and all electrical components are covered under this 12 month warranty.

This warranty does not cover deterioration or malfunction resulting from liquid contamination, moisture, spills, sweat, oils or topical substance exposure.

5. What Is Not Covered

This warranty does NOT cover:

a) Labour for repairs, technician call-outs or travel costs

b) Normal wear, cosmetic ageing or marks not impacting product function

c) Damage from misuse, abuse, neglect or failure to follow user instructions

d) Unauthorised repair, tampering, modifications, disassembly

e) Incorrect power supply, electrical surge, storm damage or voltage misuse

f) Transportation, delivery or installation faults not performed by CJ+CO Australia

g) Damage or loss during freight handled by external carriers (see Transit Cover)

h) Any injury or loss resulting from accident, negligence or misuse

i) Products with serial numbers removed, modified or defaced

j) Liquid contamination, staining, moisture absorption or spills of any kind including drinks, water, sweat, oils, creams, lotions, magnesium sprays, essential oils, beauty products, cleaning agents, bodily fluids or humidity exposure.Personal, clinic or commercial use without a towel or disposable barrier will void warranty relating to surface breakdown, contamination or deterioration

6. Freight and Delivery Policy

CJ+CO Australia uses third party freight partners for delivery of all RejuvaNest Pods.
Delivery charges and surcharges are location dependent and may vary.

Customers are responsible for additional freight fees, including but not limited to:

  • Remote or regional delivery surcharges
  • Book-in storage fees
  • Redelivery or futile-delivery fees
  • Additional handling or access fees (e.g. Forklift)

Full details of current surcharges are available from TNT Express Australia:
https://www.tnt.com/express/en_au/site/how-to/understand-surcharges/domestic-shipment-fees.html

Installation Fees - Any installation or setup services provided by CJ+CO Australia or authorised technicians are not included in the product price.
Installation is optional, quoted separately, and non-refundable once completed.

Insurance Disclaimer - CJ+CO Australia is not responsible for loss or damage in transit once the Product leaves our warehouse.Customers should arrange adequate freight insurance coverage.

7. Shipping Specifications and Contents

Shipping Dimensions (Packed for Transport)

  • Height 1260 mm  Length 2470 mm  Width 990 mm
  • Weight ≈ 110 kg (two-person lift recommended)
    Ensure doorway and corridor clearance before delivery.

Installed Dimensions (Operational Setup)

  • Length 241 cm  Width 98 cm  Height 127 cm (closed)
  • Lid Open Height 2.4 m  Weight 110 kg  Max User Weight 130 kg
    Set on a stable, level surface with space for lid movement.

Product Contents

  • 1 × CJ+CO RejuvaNest Pod
  • 1 × Power Cord (240 V)
  • 1 × Box of 2 Magnetic Response Indicator Tools
  • Spare Fuses and Globes

Technical Specifications

  • Voltage 200 V 
  • Power Consumption 0.2 – 1 kWh Output 1500 W
  • Material High-Strength Fibreglass
  • Recommended Power Source 220–240 V AC (AU/NZ standard)

8. International Shipping

CJ+CO Australia ships RejuvaNest Pods to selected international destinations.
Freight and Duties: All freight, import duties, taxes and local delivery costs are the purchaser’s responsibility.
Transit Damage and Insurance: Risk transfers to the purchaser upon dispatch; insurance is strongly recommended.
Delivery Timeframes: Vary by country and customs; CJ+CO Australia is not liable for delays.
Returns and Warranty: International customers must cover return freight and customs charges.
Voltage and Compliance: Units are 220–240 V AC; use of incompatible power sources voids warranty.

9. Consumer Guarantees (Australia)
Our goods come with guarantees that cannot be excluded under the ACL.
You are entitled to a replacement or refund for a major failure and to compensation for
reasonably foreseeable loss or damage.

You are also entitled to repair or replacement if the failure does not amount to a major
failure.

10. Consumer Guarantees (New Zealand)
This warranty operates in addition to rights under the CGA, Sale of Goods Act and Fair Trading Act.
For commercial purchases, the CGA does not apply.


11. How to Make a Claim
1. Check the User Manual and this document.
2. Locate proof of purchase and serial number.
3. Contact cjco@chelseyjean.com
4. Provide description and evidence of the issue.
5. CJ+CO Australia will advise next steps.
6. Freight is the purchaser’s responsibility unless otherwise agreed upon in writing.

12. Limit of Liability
Liability is limited to repair or replacement of the product.
CJ+CO Australia is not liable for indirect loss, removal costs, labour or third-party charges.

13. Force Majeure
CJ+CO Australia is not liable for delay or failure caused by events beyond its control including natural disasters, pandemics, transport strikes or supply-chain interruptions.

14. Jurisdiction
These terms are governed by the laws of Queensland, Australia. Any disputes are subject to the exclusive jurisdiction of Queensland courts.

15. Record of Warranty
Keep proof of purchase, invoice number and delivery details for all claims.

16. Contact
CJ+CO Australia (Chelsey Jean Lymphatics)
Unit 1, 45 Neumann Road Capalaba QLD 4157 cjco@chelseyjean.com

17. Version Control
Version 1.5 • 2025 • CJ+CO Australia
This document supersedes all previous versions of the RejuvaNest Pod warranty statement.


Return and Refund Terms & Conditions

1. Purpose
These terms explain how CJ+CO Australia manages returns, refunds and exchanges for RejuvaNest Pods sold in Australia and New Zealand, in accordance with the ACL and CGA.

2. Change of Mind
Because the RejuvaNest Pod is a special order wellness device, CJ+CO Australia does not offer refunds or exchanges for change of mind once payment is made or goods dispatched.


3. Faulty or Damaged on Arrival
Notify CJ+CO (Chelsey Jean Lymphatics) within 48 hours with photo evidence of the fault or damage. Please email cjco@chelseyjean.com

4. Incorrect Delivery or Missing Items
Please contact CJ + CO (Chelsey Jean Lymphatics) within 7 days of delivery. Please email cjco@chelseyjean.com

5. Freight Charges for Returns
Return freight for non-warranty cases is the customer’s responsibility. Authorised warranty returns may be covered at CJ+CO’s discretion.
International Customers: Responsible for freight, customs duties and return shipping on any claim.

See TNT surcharges:
https://www.tnt.com/express/en_au/site/how-to/understand-surcharges/domestic-shipm
ent-fees.html

6. Refund Method
Approved refunds (for faulty or mis-supplied goods only) are processed to the original payment method within 10 business days of inspection.

7. Non-Returnable Items
Non-returnable unless faulty under ACL: used Pods, contaminated units, items without original packaging or accessories purchased after 30 days.

8. Commercial & Clinic Purchases
For clinic or commercial use, refunds are not available after delivery. Warranty remains valid for 12 months.

9. Consumer Rights
Nothing limits your rights under the ACL or CGA. You are entitled to repair, replacement or refund for major failures as defined by law.

10. Privacy and Data Collection
Customer details collected for purchase, delivery or warranty are handled per the CJ+CO Privacy Policy and used only for support purposes.

11. Contact
CJ+CO Australia • Capalaba QLD 4157 Australia cjco@chelseyjean.com

12. Version Control
Version 1.5 • 2025 • CJ+CO Australia
This document supersedes all previous Return & Refund Terms for the RejuvaNest Pod.
Harmonising Mat

Version 1.6 – 2025 – CJ+CO Australia (Chelsey Jean Lymphatics)
CJLQ Enterprises Pty Ltd ABN 56 640 718 501

1. Introduction

This document outlines the Warranty Terms and Conditions for the CJ+CO Harmonising Mat (“Product”), sold and distributed by CJ+CO Australia (Chelsey Jean Lymphatics) CJLQ Enterprises Pty Ltd ABN 56 640 718 501.

This warranty operates in addition to your rights under the Australian Consumer Law (ACL) and, for New Zealand purchases, the Consumer Guarantees Act 1993 (CGA).

Please retain this document together with proof of purchase.

2. Definitions

  • (a) ACL - Schedule 2 to the Competition and Consumer Act 2010 (Cth)
  • (b) Product – The CJ+CO Harmonising Mat purchased new from CJ+CO Australia
  • (c) CJ+CO Australia - CJLQ Enterprises Pty Ltd ABN 56 640 718 501, Capalaba QLD 4157 Australia
  • (d) Warranty Period - 12 months from shipment date of purchase
  • (e) You / Your - original purchaser for personal, professional or commercial use (not resale)

3. Application

This warranty applies only to brand new CJ+CO Harmonising Mat purchased directly from CJ+CO Australia.

Commercial and clinic purchases are covered under the same 12-month Warranty Period.
Clinic or commercial use does NOT extend or expand the warranty period.

Commercial & Clinic Requirement:
A clean towel or single-use protective barrier MUST be placed between the body and the Harmonising Mat surface for every session. Failure to follow barrier protection requirements may void warranty claims relating to contamination, sweat soak, oil absorption or material deterioration.

4. Warranty Coverage

CJ+CO Australia will repair or replace (at its discretion) any component found to be faulty due to material defect or manufacturing defect within the Warranty Period. Refurbished parts may be used.

Light globes and electrical components are included under warranty within the 12 month period.

This warranty does not cover deterioration or malfunction resulting from liquid contamination, moisture, spills, sweat, oils or topical substance exposure.

5. What Is Not Covered

This warranty does NOT cover:

a) Labour for repairs, technician call-outs or travel costs
b) Normal wear, cosmetic ageing or marks not impacting product function
c) Damage from misuse, abuse, neglect or failure to follow user instructions
d) Unauthorised repair, tampering, modifications, disassembly
e) Incorrect power supply, electrical surge, storm damage or voltage misuse
f) Transportation, delivery or installation faults not performed by CJ+CO Australia
g) Damage or loss during freight handled by external carriers (see Transit Cover)
h) Any injury or loss resulting from accident, negligence or misuse
i) Products with serial numbers removed, modified or defaced
j) Liquid contamination, staining, moisture absorption or spills of any kind including drinks, water, sweat, oils, creams, lotions, magnesium sprays, essential oils, beauty products, cleaning agents, bodily fluids or humidity exposure.
Personal, clinic or commercial use without a towel or disposable barrier will void warranty relating to surface breakdown, contamination or deterioration.

6. Freight, Delivery, Transit Cover & Damage Protection

CJ+CO Australia uses independent freight partners. Location-based surcharges may apply including storage, redelivery, limited access and handling costs.

Transit Cover (Australia Post or carrier equivalent) provides compensation for loss/damage occurring only while in transit. 

Transit Cover is subject to freight carrier terms and ACL. Transit Cover does not apply where contamination, liquid penetration, sweat, oil or product deterioration occurs after delivery.

  • Claims can only be lodged by CJ+CO Australia as sender
  • Customer must notify CJ+CO Australia within 48 hours of delivery with clear photos
  • Compensation relates to replacement value only not consequential loss, delay, business impact or treatment interruption.

Replacement value refers to the reasonable cost for CJ+CO Australia to repair or replace the Harmonising Mat with the same or equivalent model at the time of assessment. This value is determined solely by CJ+CO Australia based on current replacement cost, not original purchase price, advertised price, resale value or customer expectation.

7. Product Contents and Technical Specifications 

Product Contents

  • 1x CJ+CO Harmonsing Mat
  • 1x Power Cord (240V) 
  • 1x Harmonising Mat carry bag
  • Instruction Manual 
  • Controller Unit

Technical Specifications

  • MEASUREMENT: 189cm (L) x 80cm (W) 
  • WEIGHT: 11kg (portable and very easy to move) 
  • POWER: Standard 240V Plug

8. International Shipping

  • Risk transfers at dispatch
  • Insurance strongly recommended
  • Duties, import fees, freight, return shipping and customs charges are purchaser responsibility
  • Warranty applies but returns must be freighted back to Australia at customer expense
  • Product is 220-240V AC - incorrect power or adapters voids warranty

9. Consumer Guarantees (Australia)

Your rights under ACL cannot be excluded. You are entitled to replacement or refund for major failure and repair/replacement if the failure is not major.

10. Consumer Guarantees (NZ)

Rights apply per CGA / Sale of Goods Act / Fair Trading Act. Commercial purchases are excluded from CGA claims.

11. Warranty Claim Process

  1. Review manual + this document
  2. Locate proof of purchase and order number 
  3. Email cjco@chelseyjean.com
  4. Provide photos/video and written description of the issue
  5. CJ+CO Australia will advise next steps. Return freight is customer responsibility unless agreed in writing.

12. Limit of Liability

Liability is limited to repair or replacement of the Product.
CJ+CO Australia is not liable for indirect or consequential loss including business impact or downtime.

13. Force Majeure

CJ+CO Australia is not liable for any delay/failure caused by events beyond reasonable control including natural disasters, pandemics, transport strikes or supply-chain disruption.

14. Jurisdiction

These terms are governed by the laws of Queensland, Australia.Any disputes are subject to Queensland Courts.


15. Version Control

Version 1.6 • 2025 • CJ+CO AustraliaThis supersedes all previous Harmonising Mat warranty versions


Return and Refund Terms & Conditions

1. Purpose

These terms explain how CJ+CO Australia manages returns, refunds and exchanges for Harmonsing Mat sold in Australia and New Zealand, in accordance with the ACL and CGA.

2. Change of Mind

Because the Harmonsing Mat is a special order wellness device, CJ+CO Australia does not offer refunds or exchanges for change of mind once payment is made or goods dispatched.

3. Faulty or Damaged on Arrival

Notify CJ+CO (Chelsey Jean Lymphatics) within 48 hours with photo evidence of the fault or damage. Please email cjco@chelseyjean.com

4. Incorrect Delivery or Missing Items

Please contact CJ + CO (Chelsey Jean Lymphatics) within 7 days of delivery. Please email cjco@chelseyjean.com

5. Freight Charges for Returns

Return freight for non-warranty cases is the customer’s responsibility. Authorised warranty returns may be covered at CJ+CO’s discretion.
International Customers: Responsible for freight, customs duties and return shipping on any claim.

6. Refund Method

Approved refunds (for faulty or mis-supplied goods only) are processed to the original payment method within 10 business days of inspection.

7. Non-Returnable Items

Non-returnable unless faulty under ACL: used Mats, contaminated units, items without original packaging or accessories purchased after 30 days.

8. Commercial & Clinic Purchases

For clinic or commercial use, refunds are not available after delivery. Warranty remains valid for 12 months.

9. Consumer Rights

Nothing limits your rights under the ACL or CGA. You are entitled to repair, replacement or refund for major failures as defined by law.

10. Privacy and Data Collection

Customer details collected for purchase, delivery or warranty are handled per the CJ+CO Privacy Policy and used only for support purposes.

11. Contact

CJ+CO Australia • Capalaba QLD 4157 Australia cjco@chelseyjean.com

12. Version Control

Version 1.5 • 2025 • CJ+CO Australia
This document supersedes all previous Return & Refund Terms for the Harmonsing Mat.
CJ&CO Circulate Compression System

Version 1.6 – 2025 – CJ+CO Australia (Chelsey Jean Lymphatics)CJLQ Enterprises Pty Ltd ABN 56 640 718 501

1. Introduction

This document outlines the Warranty Terms and Conditions for the CJ+CO Circulate Compression System (“Product”), sold and distributed by CJ+CO Australia (Chelsey Jean Lymphatics), CJLQ Enterprises Pty Ltd ABN 56 640 718 501.

This warranty operates in addition to your rights under the Australian Consumer Law (ACL) and, for New Zealand purchases, the Consumer Guarantees Act 1993 (CGA).

Please retain this document together with proof of purchase.

2. Definitions

(a) ACL – Schedule 2 to the Competition and Consumer Act 2010 (Cth)

(b) Product – The CJ+CO Circulate Compression System purchased new from CJ+CO Australia

(c) CJ+CO Australia – CJLQ Enterprises Pty Ltd ABN 56 640 718 501, Capalaba QLD 4157 Australia

(d) Warranty Period – 12 months from shipment date of purchase

(e) You / Your – Original purchaser for personal, professional, or commercial use (not resale)

3. Application

This warranty applies only to brand new CJ+CO Circulate Compression Systems purchased directly from CJ+CO Australia or an authorised distributor.

Commercial and clinic purchases are covered under the same 12-month Warranty Period.

Clinic or commercial use does not extend or expand the warranty period.

Commercial & Clinic Requirement:

All sleeves, hoses and garments must be cleaned between clients using hospital-grade disinfectant and fully dried before reuse. Failure to follow hygiene and cleaning requirements may void warranty claims related to contamination, odour, mould, or material deterioration.

4. Warranty Coverage

CJ+CO Australia will repair or replace (at its discretion) any component found to be faulty due to material or manufacturing defect within the Warranty Period.

Refurbished or equivalent parts may be used.

The warranty covers the controller unit, hoses, connectors, and attachments supplied with the system.

This warranty does not cover deterioration or malfunction resulting from misuse, unauthorised modification, or contamination from liquids, oils, or cleaning agents.

5. What Is Not Covered

This warranty does not cover:

a) Normal wear, cosmetic marks, or general ageing

b) Damage caused by misuse, abuse, neglect, or failure to follow operating instructions

c) Accidental damage, dropping, or improper storage

d) Unauthorised repairs, tampering, or modifications

e) Use with non-approved accessories or incorrect power supply

f) Water, liquid, oil, sweat, or cleaning-agent contamination

g) Torn or punctured sleeves caused by sharp objects or improper use

h) Products with serial numbers removed or defaced

i) Freight, delivery, or installation issues handled by third-party carriers

j) Loss, delay, or damage during transport after delivery

6. Freight, Delivery, and Transit Cover

CJ+CO Australia partners with independent freight carriers.

Transit Cover provides compensation for loss or damage during shipment only.

Claims can be lodged by CJ+CO Australia as sender once the customer provides clear photos and details within 48 hours of delivery.

Compensation relates to replacement value only, not business loss or downtime.

7. Product Contents and Technical Specifications

Product Contents:

  • 1x CJ+CO Circulate Controller Unit
  • 1x Power Cord (240V)
  • 1-2x Set of Hoses
  • 1x Compression Garment (Leg, Lower Body or Full Body, depending on model)
  • Instruction Manual
  • Carry Case

Technical Specifications:

  • Power: Standard 240V Plug
  • Frequency: 50–60 Hz
  • Pressure Range: 30–240 mmHg (adjustable)
  • Modes: Multiple sequences
  • Timer: 1–90 minutes

8. International Shipping

Risk transfers at dispatch.

Insurance is strongly recommended.

Duties, import fees, freight, return shipping, and customs charges are the purchaser’s responsibility.

Warranty applies, but any return shipping must be arranged and paid by the customer.

The product is 220–240V AC – using incorrect power or converters voids warranty.

9. Consumer Guarantees (Australia)

Your rights under the ACL cannot be excluded.

You are entitled to a replacement or refund for a major failure, and repair or replacement if the failure is not major.

10. Consumer Guarantees (New Zealand)

Rights apply under the CGA, Sale of Goods Act, and Fair Trading Act.

Commercial purchases are excluded from CGA claims.

11. Warranty Claim Process

  1. Review the product manual and this document.
  2. Locate your proof of purchase or order number.
  3. Email cjco@chelseyjean.com
  4. Include clear photos or a short video of the issue and a written description.
  5. CJ+CO Australia will assess and advise next steps.

Return freight is the customer’s responsibility unless otherwise agreed in writing.

12. Limit of Liability

Liability is limited to repair or replacement of the product.

CJ+CO Australia is not liable for indirect, incidental, or consequential loss, including business interruption or downtime.

13. Force Majeure

CJ+CO Australia is not liable for any delay or failure to perform obligations caused by events beyond its reasonable control, including natural disasters, pandemics, or supply chain disruptions.

14. Jurisdiction

These terms are governed by the laws of Queensland, Australia.

Any disputes are subject to the jurisdiction of the Queensland Courts.

15. Version Control

Version 1.6 • 2025 • CJ+CO Australia

This document supersedes all previous Circulate Compression System warranty versions.


Return and Refund Terms & Conditions


1. Purpose

These terms explain how CJ+CO Australia manages returns, refunds, and exchanges for the CJ+CO Circulate Compression System sold in Australia and New Zealand, in accordance with the Australian Consumer Law (ACL) and Consumer Guarantees Act 1993 (CGA).

2. 30-Day Money Back Guarantee

We want you to feel confident when investing in your CJ+CO Circulate Compression System. If you are not completely satisfied after using it as directed, you may return it within 30 days of delivery under our Money Back Guarantee.

Conditions:

  • You must contact CJ+CO Australia within 30 days of receiving your order.
  • The product must be returned in good condition with all components, sleeves, hoses, cords, and accessories included.
  • Returns showing signs of misuse, damage, or improper care will not be accepted.
  • Return freight is the customer’s responsibility.
  • Refunds exclude the original shipping cost.

Refunds are processed to the original payment method within 7 business days of inspection.

How to request a Money Back Guarantee return:

  1. Complete the Money Back Guarantee Form [link] or email cjco@chelseyjean.com.
  2. Our team will reply with return instructions and shipping address.
  3. Pack your system securely with all components.
  4. Once received and inspected, we’ll confirm your refund.

3. Faulty or Damaged on Arrival

If your CJ+CO Circulate Compression System arrives faulty or damaged, notify CJ+CO Australia within 48 hours of delivery.

Please email cjco@chelseyjean.com with your order number, photos, or a short video of the issue.

If confirmed faulty, we will arrange a repair, replacement, or refund in line with the ACL.

4. Incorrect Delivery or Missing Items

If you believe an item is missing or incorrect, contact cjco@chelseyjean.com within 7 days of receiving your order so we can correct it promptly.

5. Change of Mind

Because the Circulate Compression System is a health-related product, we do not offer refunds or exchanges for change of mind once payment has been processed or goods dispatched.

The 30-Day Money Back Guarantee (Section 2) is the only applicable return option outside warranty claims.

6. Freight Charges for Returns

Return freight for all non-warranty cases (including Money Back Guarantee returns) is the customer’s responsibility.

Authorised warranty or faulty-on-arrival returns may be covered at CJ+CO’s discretion.

International customers are responsible for freight, customs duties, and return shipping for any claim.

7. Refund Method

Approved refunds are processed to the original payment method within 7–10 business days of receiving and inspecting the returned product.

Original shipping and handling charges are not refundable.

8. Non-Returnable Items

Unless found to be faulty under the ACL, the following are non-returnable:

  • Used or damaged systems
  • Items without original packaging or accessories
  • Products returned after 30 days
  • Units showing signs of misuse, liquid damage, or improper storage

9. Commercial & Clinic Purchases

Clinic or commercial purchases are covered by the same 12-month warranty but are not eligible for the 30-Day Money Back Guarantee.

Refunds are not available once the system has been delivered and used in a professional setting.

10. Consumer Rights

Nothing in these terms limits your rights under the Australian Consumer Law (ACL) or the New Zealand Consumer Guarantees Act (CGA).

You are entitled to a repair, replacement, or refund for major failures as defined by law.

11. Privacy and Data Collection

Customer details collected for purchases, delivery, or warranty registration are managed under the CJ+CO Privacy Policy and used solely for support and service purposes.

12. Contact

CJ+CO Australia
Capalaba QLD 4157 Australia
cjco@chelseyjean.com www.chelseyjean.com.au

13. Version Control

Version 1.5 • 2025 • CJ+CO Australia

This document supersedes all previous Return & Refund Terms for the CJ+CO Circulate Compression System.

HOW TO ACTIVATE YOUR WARRANTY

You must register your product within 14 days of purchase to activate your warranty.

Proof of purchase from Chelsey Jean Lymphatics is required for verification.

Unregistered products may not be eligible for warranty support.

Register your product

View our Warranty Terms and Conditions

RETURN A FAULTY PRODUCT

In the unlikely event that your product develops a fault within its warranty period, please visit our returns page where we’ll help you find a solution.

GOT A QUESTION?

GET IN TOUCH

Contact our Customer Service Team for help by visiting our Help Centre. You can contact a team member via our contact form or simply email us at cjco@chelseyjean.com