Shipping Policy

We want you to have the best experience possible and enjoy shopping with us. You’ll be glad to know that we offer FREE SHIPPING on all orders within Australia over $170!

For most orders, please allow up to 21 business days for delivery but below outlines further specifics surrounding shipping timeframes for different parts of the world. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum time frame.

If you have any questions, issues or need assistance with tracking your order please use the Contact Us link on the top of this page.

Alternatively you can also email us at hello@chelseyjean.com

We will respond within 24 hours to your email. Tracking information is available within 4-5 business days from the day we sent you the tracking code.

Delivery Times

  • Estimated delivery time to US: 12-21 business days via Express USPS
  • Estimated delivery time to Mexico: 12-23 days
  • Estimated delivery time to Australia: 7 days (please note we send orders out on Monday, Wednesday and Friday)
  • Estimated delivery time to New Zealand: – 12-25 days
  • Estimated delivery time to Canada: 12-21 days
  • Estimated delivery time to U.K: 12-25 days
  • Estimated delivery time to Europe & Surrounding Countries: 12-30 days
  • Estimated delivery for Other International Orders: 12-35 Days

If you have any questions or concerns regarding your order please let us know via hello@chelseyjean.com and we’ll get back to you within 24 hours